Frequently Asked Questions
Everything you need to know about enhancing your living space with Umakov.
What is the typical shipping time for furniture and decor?
Standard shipping usually takes 5-10 business days depending on your location. For larger furniture pieces, our specialized freight partners will contact you to schedule a convenient delivery window.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and total weight of your order.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original condition and packaging. Please note that custom-made furniture and final sale items are not eligible for returns.
Are your products covered by a warranty?
All Umakov furniture pieces come with a 2-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
Can I track my order after it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna for eligible purchases.